Hi,
This is Chris Largent.
This is a very quick note about how we're often the least clear when we think we're the most clear.
Now,
Why does this happen in communication?
Because when we are thinking about something over and over again,
When we reprocess it,
Think of listening to a song over and over again or watching a movie a couple of times.
The first time,
It doesn't seem that clear,
But then it gets clearer and clearer.
So whatever we're experiencing,
Thinking about,
Gets assimilated over time.
And if we live with it a long time and think,
Wow,
I really got that one,
We're ready to deliver it to somebody else.
Here's the problem.
What we really have done is we've,
If we think about information,
We've got roughly a whole book of assimilated understanding about whatever it is we're going to say in our consciousness.
What we are going to deliver is anywhere from a few sentences to a few paragraphs.
The rest of the book,
The context for the few sentences or few paragraphs is in our head,
In our experience,
And the person we're talking to does not have that.
So very often what we find in communications,
And I do communication training,
I run into this a lot,
What we find is that when we deliver something to someone,
And because we're really emotionally committed to what we're saying,
We really want them to get this because we really understand it this,
So they really should be able to be clear about this when we deliver it,
Is that without the context,
Often,
Very often,
They're not getting what we're saying at all.
And we can get very frustrated because we think,
Well,
We were clear,
Why aren't they clear?
Why don't they understand it?
They don't understand it because they don't have that whole book in their experiences.
So let's keep that in mind when we're talking to people and it'll help.
Thanks very much for listening.